Director, Information Technology - Social Services Agency Posted Nov 09
County of Santa Clara , San Jose, CA
Director, Information Technology – Social Services Agency
$176,945 - $227,073 Annually DOE
Salary range is dependent upon qualifications and is coupled with generous benefits package.

Santa Clara County is seeking an executive leader for the position that will oversee all IT activities for Social Services (SS) lines of business, including the Department of Aging & Adult Services, the Department of Employment & Benefit Services, the Department of Family & Children's Services, and Social Services Agency Commissions, and direct related programmatic and systems support for other County offices including Behavioral Health and Probation. The position will have responsibility to create a technology vision and provide overall leadership for the development and implementation of integrated, agency-wide business technology solutions for Social Services. The Social Services Agency is a 24/7 entity and, as such, this position is required to be on call and available, including weekends and evenings. The current staffing level is approximately 75 IT staff.

This new executive leadership position will be responsible for analyzing trends and legislation relating to community health and human services, assessing the impact of emerging technology on the environment, providing solutions to address business issues, and managing people and financial resources while ensuring the development of high-quality technology solutions. The expectation of this role is to find the most efficient and effective approach to working with SS customers on technology use for their business needs, developing solutions to respond to changing demands, implementing new and emerging technologies, and representing agency needs in the development and execution of an enterprise IT strategy. Prior experience leading the implementation and support of enterprise wide welfare systems is desirable, as is prior experience in strategic business processing and technology solutions for health and human services. This position will set high expectations, responsive service level agreements, and realistic metrics that will deliver excellent customer service on a consistent basis. As a leader of managers and individual contributors, the Director shall be a practitioner of servant leadership, able to coach and mentor others by setting example and being ambitious for the success of others and the County. This position may represent the CIO in many capacities, including meetings and conferences with other departments and agencies.

The required knowledge and abilities are acquired through a possession of a Bachelor's Degree from an accredited college in Computer Science, Information Systems, Public or Business Administration, or other related field and ten (10) to fifteen (15) years recent IT and business work experience in a large, multi-service public or private-sector organization, five (5) years of which must be in a senior level management position.

For a complete job description, please go to:

If interested or able to recommend any potential prospects and/or sources, please contact or submit your application to: Tricia Jamieson, Senior Associate

This recruitment will remain open until position is filled.